Supportsoft Glossary

How SaaS Delivers Software Through the Cloud

Software as a Service (SaaS) is a hosted online software solution that you access via the Internet using a web browser or client application that doesn't require you to download the programme onto your computer. Rather than installing software on an individual computer, your company pays for access to the software via the Internet. No installation steps are necessary, and you will not need any additional equipment to use SaaS, with all required infrastructure, support services, and security managed by the SaaS provider.

Scalability has been a key feature of SaaS platforms, and this allows an enterprise to scale resources based on its specific needs. Upgrading to a newer version is seamless through automatic updates from the provider, in conjunction with the ongoing installation of security patches. Centralised data can be accessed by multiple users simultaneously. Examples of SaaS products include, but are not limited to, CRM systems, business collaboration tools, accounting software, and project management tools. 

For an enterprise, SaaS reduces upfront costs and eliminates the time to deploy the systems to production, since the systems are available and ready to be utilised immediately. Furthermore, SaaS allows remote workers to have access to their corporate software from any device connected to the Internet. SaaS has become an integral part of IT operations of all types of organisations, providing affordable flexibility as well as the potential for reduced risk and improved performance.