Supportsoft Glossary

Human-Computer Interfaces for Better Digital Interaction

A Human-Computer Interface (HCI) consists of systems and designs used in conjunction with computer systems that enable people to communicate with those systems effectively. HCI encompasses numerous techniques and types of interfaces, from graphical user interfaces (GUIs) and touchscreens to voice commands and gesture-based ones.

By developing a greater understanding of human behaviour, including how users perceive information, make decisions, and what frustrates and slows them down, HCI is designed to provide the user experience that is most intuitive and efficient for users based on their way of thinking, working, and communicating.

A key component to successful HCI development is an understanding of user behaviour. HCI will draw from concepts in UX design, psychology, ergonomics and visual communication to create appropriate interfaces for the intended user. By designing HCIs to reduce cognitive load, errors and ease of use, users can be expected to complete tasks with less effort than they would otherwise.

Additionally, advances in technology have created new ways to engage users (automated task accomplishments) and new ways of creating access to HCIs by designing adaptive interfaces so that a user can use any device to access their HCI. In addition, improvements in User Interface (UI) Design and Human-Computer Interaction (HCI) have also improved the overall User Experience and Connectedness of a user to their digital environment.