Supportsoft Glossary

LiveOps: Managing Games as a Service

Launch day isn't the end; it's the beginning. "Games as a Service" means the game is alive. You have to feed it. LiveOps is the grind of pushing updates, holiday events, and new content to keep players interested. If the game stays static, it dies.

You look at the data, see what players are doing, and react. Maybe you nerf a boss that’s too hard, or sell a Santa hat in December. As a dedicated game developer in Sydney, Supportsoft helps run this marathon. We build the tools to let you inject new content without forcing a full app update, keeping the community engaged and spending.